/ how it works /

Clear process. Real results.
Here’s exactly how we work.

From first call to live automation — you’ll always know what’s happening, what’s next, and what it costs. Six stages, no black boxes, no surprises.

See the 6 stages
Home / How It Works

/ our process /

No black boxes.
No surprises. Just the work.

Most agencies wave their hands and bill by the hour. We don’t. From your first call to your live automation, you’ll always know exactly what stage we’re at, what’s next, what it costs, and how long it’ll take. Cambridge-built, plain-English, end-to-end.

6 stages

from first call to live automation

Each one explained, scoped, and priced upfront.

2-4 wk

typical end-to-end timeline

Complex multi-system builds: 6–8 weeks. We’ll always tell you honestly.

/ the six stages /

From hello to handover, step by step.

01

Discovery

Free

We jump on a 30-minute call. No sales pitch — just questions. We want to understand your business, where your time goes, and what’s frustrating you most.

Time

30 minutes

Cost

Free

We ask you to sign a simple NDA before this call. Your business processes are yours.

02

Plan

We map out your automation solution — the tools, the workflow, the integrations. You see exactly what we’re going to build before we build it.

Time

2–5 days

Cost

Included in build

You get a written proposal with scope, timeline, and fixed price. No hidden extras.

03

Build

We build it. n8n workflows, AI agents, system integrations — all configured and tested by us. A working automation, tested end-to-end, before it ever touches your live systems.

Time

1–3 weeks

Where

Staging environment

04

Review

You test the build in staging. Break it if you can — that’s the point. We fix anything that doesn’t feel right. Typically 1–2 feedback rounds.

Time

3–5 days

Rounds

1–2 feedback rounds

05

Hand Over

We go live. You get a full walkthrough — video plus written docs — so you understand exactly how it works. Full ownership. You’re not dependent on us to keep it running.

Time

1 day

You get

Walkthrough + docs

06

Maintain

Recommended

We monitor your automations, push updates, fix anything that breaks, and tweak as your business changes. Monthly retainer — cancel anytime, no lock-in.

Frequency

Monthly

Cost

£50–£150/month

Peace of mind. No lock-in. Cancel anytime.

No black boxes·Plain English·Fixed price up front·NDA signed before day 1·Cambridge built·No black boxes·Plain English·Fixed price up front·NDA signed before day 1·Cambridge built·
2–4 weeks typical·You own everything we build·Cancel anytime·Real humans, no offshore team·2–4 weeks typical·You own everything we build·Cancel anytime·Real humans, no offshore team·

/ how long /

Most projects: 2–4 weeks, start to live.

Complex multi-system builds can stretch to 6–8 weeks. We’ll always give you a realistic timeline upfront — not an optimistic one that slips.

Week 1 Week 2 Week 3 Week 4
Discovery + Plan Build Review + Handover

/ frequently asked /

Got questions? We’ve got answers.

No. We translate everything into plain English. If we use a tech term, we explain it. You don’t need to know how automations or AI works — that’s our job.

We use any tool we find suitable for your business needs — from basic to complex software, always keeping your data and privacy in mind. n8n, Claude API, Google Workspace, Stripe, Airtable, Sage, and others.

We offer a 30-day support window after handover — email us and we’ll sort it. After that, the Maintain retainer covers monitoring, fixes, and updates.

99% yes. Book a free call and we’ll tell you honestly. If we can’t help, we’ll say so — and where we can, we’ll point you to someone who can.

Builds start from £300. Complex projects vary. We always give a fixed price before we start — no hourly billing surprises.

No. There are no long-term contracts. Maintain retainers are monthly — cancel anytime. You own everything we build.

/ index /

The whole journey, jump to any stage.

/ 01Discovery / 02Plan / 03Build / 04Review / 05Hand Over / 06Maintain

/ your data /

Protected from day one.

Before every Discovery call we ask you to sign a simple NDA — not paperwork for paperwork’s sake, but because your processes, pricing, and client data are genuinely sensitive. We’ve seen what happens when businesses share that info without protection.

NDA signed before Discovery Fully GDPR compliant All data deleted after project close Zero third-party sharing

/ ready /

Let’s see what 2–4 weeks looks like for you.

A free 30-minute Discovery call. No sales pitch, no commitment, no jargon. We’ll tell you honestly whether automation is right for your business — and if it’s not, we’ll point you in a useful direction.

Book a Free Discovery Call

We sign an NDA before every Discovery call. Your business is safe with us.

/ quick message /