Live project · Bakery · Cambridge

/ Mill Lane Bakery /

Social posting: 5 hrs/week
5 minutes.

A Cambridge artisan bakery wanted social posts that actually sounded like them — without giving up another evening to writing captions. We trained an AI ghostwriter on their voice and let it draft a week at a time.

Home / Case Studies / Mill Lane Bakery

5 hrs

saved per week
writing & scheduling posts

post frequency increase
across IG, FB & X

+47%

engagement rate
in the first 60 days

5 min

weekly approval session
from the owner

/ at a glance /

A Cambridge bakery with no time to post.

Mill Lane Bakery is a small artisan bakery in central Cambridge. Sophie, the owner, is up at 4am and on her feet until late afternoon. By the time the shop closes, social media is the last thing she wants to write — but it’s also exactly the channel that keeps regulars coming back. The result: posts were either rushed and off-brand, or didn’t happen at all.

ClientMill Lane Bakery
IndustryArtisan bakery · cafe
LocationCambridge, UK
ProjectAI social-post automation (IG, FB, X)
Build time2 weeks (Discovery → live)
StatusLive · in production

/ the challenge /

Either rushed posts — or no posts at all.

Mill Lane already had a strong following on Instagram. The problem wasn’t reach — it was finding time to post. Sophie was spending around five hours every week writing captions, picking photos, and copy-pasting the same content (badly) across IG, Facebook, and X. Half the time she gave up and posted only to one channel.

  • Inconsistent voice. Tired Sophie writes very different captions to morning Sophie. The brand voice slipped depending on the hour.
  • Wrong format per platform. A long caption that works on Instagram dies on X. The same post copied across all three channels read as lazy.
  • Missed prime times. The best Cambridge engagement window is 7–9am, and Sophie was already at the bakery making bread — not staring at a phone.
  • Generic agencies didn’t fit. Sophie didn’t want a social agency writing on her behalf in a corporate voice. She wanted her bakery’s voice — just without the labour.

/ the solution /

An AI ghostwriter trained on her brand.

We didn’t build a generic post-generator. We built a focused agent that knows how Mill Lane talks, what Mill Lane sells, and when Mill Lane’s customers scroll. Sophie still has the final say — she just doesn’t have to write anything.

01

Brand voice training

We pulled Sophie’s top-performing past posts, distilled the tone, and wrote a brand voice guide as the AI agent’s system prompt. Warm, slightly cheeky, never corporate.

Claude API
02

Daily product feed

Each morning Sophie drops the day’s bakes (and any photos) into a single Airtable form. That’s the only manual step in the whole pipeline.

Airtable
03

n8n + Claude generate posts

n8n picks up the daily feed and asks Claude to generate three versions of each post — tuned for Instagram (visual + emoji), Facebook (longer, story-led), and X (short, punchy).

n8n · Claude API
04

Owner approval queue

Generated posts land in a clean Airtable view with a thumbs-up / edit option. Sophie scrolls through Monday morning over coffee and approves a week of content in five minutes.

Airtable
05

Scheduled into Buffer

Approved posts auto-push into Buffer at the optimal Cambridge engagement times for each platform. No more 2pm posts that nobody sees.

Buffer
06

Multi-platform posting + analytics

Buffer publishes to Instagram, Facebook, and X simultaneously. Engagement data flows back into Airtable so the agent learns which formats land best for Mill Lane’s audience.

Instagram · Facebook · X

/ what the agent writes /

Same product. Three platforms. One Monday-morning approval.

Instagram

Today’s sourdough — Cambridge weather appropriate.

Cold rain outside, warm crust in here. Today’s sourdough is dark, chewy and properly nutty — baked at 4am while the rest of Cambridge was still pretending it was summer. ☕🍞

Generated · approved · queued for 7:42am

Facebook

The story behind today’s sourdough.

This loaf has been fermenting since Saturday afternoon. We feed our starter twice a day with a flour blend from a Hertfordshire mill we’ve worked with for six years. It’s slow, it’s a bit obsessive, and it’s exactly why this bread doesn’t taste like a supermarket loaf. Pop in before 11am if you want one — they always go.

Generated · approved · queued for 8:15am

X / Twitter

4am bread · 4pm gone.

Today: dark sourdough, sea-salt focaccia, three kinds of croissant. Cambridge weather miserable enough to justify two of them.

Generated · approved · queued for 7:58am

We were either posting badly or not at all. Now I sit down with a coffee on Monday morning, approve a week of posts in five minutes, and the whole feed runs itself. It actually sounds like us — that was the bit I didn’t expect.

Sophie · Mill Lane Bakery, Cambridge

/ tools used /

What we connected.

n8n Claude API Airtable Buffer Instagram Facebook X / Twitter Custom brand-voice prompt

/ next /

See another build.

/ want results like these /

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